What Is CSC ServiceWork Charge On My Credit Card Statement?

Last Updated on August 5, 2025 by Amrita Das

Seeing “CSC SERVICE WORK” or a similar charge on your credit card statement can be confusing, especially if you don’t immediately recognize what it’s for. This mysterious entry has left many cardholders scratching their heads and wondering if they’ve been victims of fraud.

The good news is that in most cases, this charge is completely legitimate and tied to a service you used.

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Understanding what CSC ServiceWorks is and why you might see charges from them can help you verify whether the transaction is valid or if you need to take action. This comprehensive guide will discuss everything you need to know about CSC ServiceWorks charges, from identifying legitimate transactions to disputing unauthorized ones.

What Is CSC ServiceWorks?

CSC ServiceWorks is a legitimate company that has been operating since 2013, specializing in providing vending-style services across the United States, Canada, and Europe. The company operates over 1 million machines and has established itself as a leading provider of commercial laundry solutions and air vending services.

The company’s primary focus areas include:

Laundry Services: CSC ServiceWorks provides commercial laundry solutions for multi-family housing, universities, laundromats, and other institutional settings. These modern machines often accept credit cards, debit cards, and mobile payments instead of traditional coins.
Air Vending Services: The company operates air vending machines primarily found at gas stations and convenience stores, allowing customers to inflate their tires using card payments.
Additional Vending Solutions: Beyond laundry and air services, CSC ServiceWorks also provides other vending-style machines, including water dispensers and vacuum services at car washes.

With their extensive network, CSC ServiceWorks machines can be found in approximately:

22,800 gas stations and convenience stores

6,700 hotels and resorts

4,500 laundromats

1,300 colleges and universities

The company’s widespread presence means you might encounter their services in various everyday situations without initially realizing it’s the same company behind the charge on your statement.

Common Types of CSC ServiceWorks Charges

Understanding the different types of charges you might see from CSC ServiceWorks can help you identify whether a transaction is legitimate. These charges typically fall into several categories based on the service used.

Laundry-Related Charges

Laundry charges are among the most common CSC ServiceWorks transactions. These typically occur when you use washing machines or dryers in:

Apartment complexes and residential buildings
College dormitories and university laundry facilities
Public laundromats
Hotels and extended-stay facilities

Laundry charges usually range from $1.50 to $4.00 per load, depending on the machine type and location. Some facilities offer package deals or subscription services that might result in higher one-time charges or recurring monthly fees.

Air Vending Charges

Air vending charges appear when you use tire inflation services at gas stations. These charges are typically smaller, usually ranging from $1.00 to $2.50.

However, some customers have reported discrepancies between the advertised price on the machine and the actual charge, which can cause confusion.

Recurring vs. One-Time Charges

One-Time Charges: Most CSC ServiceWorks charges are one-time transactions for individual services like a single laundry load or tire inflation.
Recurring Charges: Some residential buildings or institutions offer subscription-based laundry services through CSC ServiceWorks, which can result in monthly recurring charges. These are less common but can appear if you’ve signed up for a prepaid laundry plan.

How CSC ServiceWorks Charges Appear on Statements

The way CSC ServiceWorks charges appear on your bank or credit card statement can vary depending on your financial institution and the specific transaction processing method used. This variation in appearance is one reason why these charges can be confusing.

Common Statement Descriptors

You might see any of the following on your statement:

“CSC SERVICE WORK”
“CSC ServiceWorks”
“CHKCARD USA *CSC SERVICEWORK”
“POS Debit USA* CSC SERVICEWORK”
“PRE-AUTH USA*CSC SERVICEWORK”
“CSC ServiceWorks Ultra”

Additional Information

Some statements may include additional details such as:

The location where the service was used
A reference number or transaction ID
The specific type of service (though this is less common)

Why You Might Not Recognize CSC ServiceWorks Charges?

There are several legitimate reasons why you might not immediately recognize a CSC ServiceWorks charge, even if you did use their services.

Unfamiliar Business Name

Many people use CSC ServiceWorks machines without realizing the company name. You might think of the service as “the laundry machines in my building” or “the air pump at the gas station” without connecting it to the CSC ServiceWorks brand.

Time Delay

If there’s a delay between when you used the service and when the charge appears on your statement, you might forget about the transaction. This is particularly common with small purchases like tire inflation that might not seem memorable.

Shared Card Usage

If you share your credit card with family members or authorized users, they might have used a CSC ServiceWorks service without mentioning it to you. This is common in households where multiple people do laundry or fill up car tires.

Infrequent Usage

If you only occasionally use services like public laundry facilities or pay-to-use air pumps, you might not immediately connect the charge to these activities.

Price Discrepancies

Some customers report being charged amounts different from what was displayed on the machine, which can make the charge seem unfamiliar even if you did use the service.

Additional Reading: Does Dollar Car Rental Accept Chime Credit Card?

Steps to Verify a CSC ServiceWorks Charge

If you see a CSC ServiceWorks charge on your statement that you don’t recognize, there are several steps you can take to verify whether it’s legitimate before assuming it’s fraud.

Review Your Recent Activities

Think back over the past few days to a week and consider:

Did you do laundry in a building that doesn’t have coin-operated machines?
Did you visit a gas station and use an air pump for your tires?
Did you stay at a hotel and use their laundry facilities?
Did you visit a laundromat or use other vending services?

Check Transaction Details

Look at the specific details of the charge:

Date and Time: Does the timing align with when you might have used such a service?
Amount: Does the charge amount seem reasonable for laundry or air vending services?
Location Information: If your statement includes location details, does it match places you visited?

Ask Family Members or Authorized Users

If you share your card with others, ask them if they used any laundry facilities, air pumps, or similar services. Be specific about the date and amount of the charge.

Check Your Email and Phone

Some CSC ServiceWorks transactions might generate email receipts or text message confirmations. Search your email for “CSC” or “ServiceWorks” and check your text messages around the date of the charge.

Review Your Habits

Consider whether you’ve recently:

Moved to a new apartment with different laundry arrangements
Started college where you might be using campus laundry facilities
Changed your gas station preferences
Traveled and used hotel amenities

What to Do If You Don’t Recognize the Charge?

If you’ve gone through the verification steps and still don’t recognize the CSC ServiceWorks charge, you have several options for resolving the situation.

Contact CSC ServiceWorks Directly

Before disputing the charge with your bank, it’s often most effective to contact CSC ServiceWorks directly. They can provide specific details about the transaction that might help you identify it.

Contact Information:

Email: customerservice@cscsw.com
Phone: 1 (877) 264-6622

When contacting CSC ServiceWorks, be prepared to provide:

The exact amount of the charge
The date it appeared on your statement
Your Cards last four digits
Any location information from your statement

What to Expect from CSC ServiceWorks Customer Service

CSC ServiceWorks customer service can typically provide:

The specific location where the service was used
The type of service purchased (laundry, air, etc.)
The exact date and time of the transaction
Machine identification numbers if relevant

This information can often help you remember using the service or confirm that someone else with access to your card used it.

Disputing the Charge with Your Bank

If CSC ServiceWorks cannot provide satisfactory information or if you determine the charge is indeed unauthorized, you can dispute it with your credit card company or bank.

Steps for Disputing:

Call your card issuer using the number on the back of your card
Report the suspicious charge and explain that you don’t recognize it
Provide all relevant details about the transaction
Follow up in writing if requested by your card issuer
Monitor your account for the provisional credit and final resolution

How to Prevent Future Confusion

Taking proactive steps can help you avoid confusion about CSC ServiceWorks charges in the future and make it easier to verify legitimate transactions.

Keep Track of Small Transactions

Many CSC ServiceWorks charges are relatively small, making them easy to forget. Consider:

Taking a photo of the receipt or machine
Making a note in your phone when you use such services
Keeping a small spending journal for miscellaneous purchases

Set Up Account Alerts

Most banks and credit card companies offer transaction alerts that can help you track charges in real-time:

Set up text or email alerts for all transactions over a certain amount
Enable push notifications from your banking app
Review transactions weekly rather than waiting for monthly statements

Understand Your Building’s Laundry System

If you live in an apartment or use institutional laundry facilities:

Ask your building management about the laundry payment system
Find out which company provides the machines
Understand whether charges are per-use or subscription-based

Educate Authorized Users

If you share your card with family members:

Explain what CSC ServiceWorks is and where charges might come from
Ask them to inform you when they use laundry facilities or air pumps
Consider setting up a shared note or app to track these expenses

Save Digital Receipts

When possible, request email receipts for transactions, even small ones. Many modern CSC ServiceWorks machines offer this option, making it easier to track and verify charges later.

When to Be Concerned About CSC ServiceWorks Charges

While most CSC ServiceWorks charges are legitimate, there are certain red flags that might indicate fraudulent activity or errors that require immediate attention.

Red Flags to Watch For

Multiple Identical Charges: If you see several identical CSC ServiceWorks charges for the same amount on the same day, this could indicate a processing error or fraudulent activity.
Charges in Unfamiliar Locations: If your statement shows location information for places you’ve never been, this warrants investigation.
Unusually High Amounts: While laundry and air vending charges are typically small, unusually high amounts might indicate fraud or system errors.
Charges During Travel: If you see CSC ServiceWorks charges during periods when you were traveling and couldn’t have used their services, investigate immediately.

Recurring Unauthorized Charges

If you notice recurring CSC ServiceWorks charges that you didn’t authorize:

Contact CSC ServiceWorks immediately to cancel any subscriptions
Dispute all unauthorized charges with your card issuer
Consider requesting a new card number to prevent future unauthorized transactions

Signs of Card Skimming

CSC ServiceWorks machines, like other card-accepting devices, can potentially be targets for skimming devices:

Be cautious of machines that look tampered with or have loose card readers
Cover your PIN when entering it
Check your statements frequently for unauthorized charges
Report suspicious machines to the location owner and CSC ServiceWorks

Frequently Asked Questions

Is CSC ServiceWorks a legitimate company?

Yes, CSC ServiceWorks is a legitimate company that has been operating since 2013. They provide commercial laundry solutions and air vending services across the United States, Canada, and Europe, with over 1 million machines in service.

Why was I charged more than the machine displayed?

Some customers report discrepancies between displayed prices and actual charges. This can happen due to processing fees, tax additions, or system errors. Contact CSC ServiceWorks customer service with specific details about the discrepancy for resolution.

Can I get a refund for a CSC ServiceWorks charge?

Refund policies vary depending on the specific situation. If you were overcharged or experienced a service malfunction, CSC ServiceWorks customer service can often provide refunds. For disputed charges, you may need to work through your credit card company.

What should I do if I keep seeing unauthorized CSC ServiceWorks charges?

If you’re seeing repeated unauthorized charges, contact CSC ServiceWorks immediately to report the issue, dispute all unauthorized charges with your card issuer, and consider requesting a new card number. You should also report the issue to your local authorities if you suspect fraud.

Do CSC ServiceWorks machines provide receipts?

Many modern CSC ServiceWorks machines offer digital receipts via email or text message. Some locations may also have physical receipt options. Always try to obtain a receipt when using their services to help with future transaction verification.

Conclusion

Understanding CSC ServiceWorks charges is just one part of maintaining good financial awareness and security. By knowing what to look for, how to verify transactions, and when to take action, you can protect yourself from both fraud and unnecessary confusion.

The key to managing any unfamiliar charge on your credit card statement is to approach it systematically. Please don’t panic, but don’t ignore it either.

Take the time to verify the transaction through the steps outlined in this guide, and don’t hesitate to reach out to customer service representatives when you need clarification.