What Is ERAC Toll On My Credit Card? Experience Step-By-Step

Last Updated on May 9, 2024 by Amrita

When renting a car, most people know the additional charges that may come with it. One of these fees is the ERAC toll, which stands for Enterprise Rent-A-Car toll. This fee is charged when a rental car drives through a toll road or bridge without paying the applicable tolls. In this article, I will discuss exactly the ERAC toll on your credit card, how it works, and what to do if you encounter any issues with it.

Table of Contents

Understanding ERAC Toll On Your Credit Card

ERAC toll is a service provided by Enterprise Rent-A-Car to their customers who use toll roads or bridges while driving a rented car. This fee is charged to cover the cost of using these roads and bridges. It is important to note that this fee is not included in the car rental price and is an additional charge that you may have to pay during your rental period.

How Much Do You Have To Pay For ERAC Toll?

The cost of ERAC toll varies between $3.95 to $4.95 per day, depending on how many days you have rented the car. This fee is charged in addition to the toll fees that you incur while using toll roads and bridges. It may seem like a small amount, but it can add up quickly if you are driving on multiple toll roads or bridges during your trip.

How To Pay ERAC Toll?

There are several options available for paying the ERAC toll. One way is to have the fee automatically charged to your credit or debit card that you provided at the time of renting the car. The landlord will issue an invoice to your card for the toll charges incurred during your rental period.

If you would like to use a different card for payment, you can do so by visiting the Pay for Quotes page on Enterprise’s website. This option is especially helpful if you have multiple credit cards and would like to keep your toll charges separate from the other rental expenses.

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How To Avoid ERAC Toll Fees?

As a customer, you have the option to avoid paying the ERAC toll fee by:

Paying tolls in cash
Using your own transponder on toll roads and bridges

Paying in Cash: One way to avoid ERAC toll fees is by paying the applicable tolls in cash. If you choose this option, you must inform the rental company before picking up your car and provide them with a receipt for each toll paid.

Using Your Own Transponder: Another way to avoid ERAC toll fees is by using your own electronic transponder on toll roads and bridges. This means that you must have your own transponder device installed in your car and linked to a valid toll account.

If you choose this option, you must also inform the rental company before picking up your car and provide them with proof of your transponder account.

What Happens if You Don’t Pay The ERAC Toll?

Non-payment of ERAC tolls can lead to serious legal and financial consequences. In this case, if you do not pay the toll, your data will be sent by ERAC to the Road Toll Authority. This can result in additional fines and penalties from the toll authority. Additionally, the landlord may charge you a commission for the inconvenience caused.

Charges For Non-Payment Of ERAC Toll

The charges for non-payment of tolls vary depending on the state where the toll was incurred. In most cases, you will be charged the actual toll amount plus an administrative fee. However, some states may impose additional fines and penalties for late payment or failure to pay.

What Happens If You Fail To Pay Tolls And Fines?

If you fail to pay your tolls and fines, the State Highways and Motorways Administration can take legal action against you. This can lead to the suspension or revocation of your driver’s license, registration, and even confiscation of your vehicle.

Can You Contest An ERAC Toll?

Yes, you can dispute an ERAC toll charge if you believe there has been a mistake in the amount charged or if you have already paid the tolls separately. To do so, you will need to provide proof of your payments or receipts for the toll charges incurred during your rental period.

How To Access Your ERAC Receipts?

If you have used a rental car and received toll or violation notifications, it is important to verify their authenticity and accuracy. To access your ERAC receipts, you can follow these steps:

Go to the Enterprise website and click on the “Find Receipts” option.
Enter your first name, rental agreement number, and last name.
If you do not have your rental agreement number, enter the first six and last four digits of your credit card used for the transaction.
Click on “Find Notification” to view and print your receipts.

Once you have accessed your receipts, make sure to verify the accuracy and validity of the information. If you find any errors or discrepancies, you can contact Enterprise’s customer support to dispute the charges. It is important to act quickly in such situations as there may be a time limit for disputing toll charges.

Learn More about Car Rental Tolls: Enterprise Rent-A-Car: https://www.enterprise.com/en/help/faqs/car-rental-toll-charges.html

Reasons To Question ERAC Price

There are several reasons why you may want to question the ERAC price charged for tolls during your rental period. Some of the common reasons include:

Errors in Toll Slips: It is not uncommon for toll slips to contain errors, such as incorrect dates or times, which can result in an overcharge. If you notice any discrepancies in your toll slips, it is important to bring them to Enterprise’s attention and dispute the charges.
Exceeding Toll Limit: The ERAC toll fee only covers a certain number of tolls per day, depending on the rental agreement. If you exceed this limit, you may be charged additional fees and penalties. Make sure to review your rental agreement or contact Enterprise’s customer support before using toll roads to avoid any surprises.
Toll Authority Issues: Sometimes, there may be issues with the toll authorities not receiving or processing your toll payments, resulting in late fees and penalties. If you have proof of payment, you can dispute these charges with Enterprise. Regardless of the reason for questioning the ERAC toll price, it is important to act promptly to avoid any legal or financial consequences.

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How To Dispute An ERAC Price?

Disputing an ERAC price can be done in two ways: either by contacting ERAC directly or using DoNotPay service.

1.Contacting ERAC: You can contact ERAC via phone or email and provide them with details of your dispute. It is recommended to have all relevant receipts and documents ready to support your case.

2. Using DoNotPay: With DoNotPay, you can easily dispute any unfair charges by following these simple steps:

Sign up for DoNotPay button and search for “ERAC toll.”
Submit a photo of your rental agreement and toll receipts.
Tell us why you think the ERAC price is incorrect.
Decide if you want an email sent on your behalf to ERAC regarding the dispute.

DoNotPay will then generate an automated appeal letter on your behalf, providing all the necessary information and evidence to dispute the ERAC price.

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What Is ERAC Toll On My Credit Card? | Bottom Line

In conclusion, the ERAC toll is an additional fee charged by Enterprise Rent-A-Car to cover the cost of using toll roads and bridges during your rental period. It is important to understand this fee and how it affects you as a renter to avoid any financial or legal issues.

Make sure to review your rental agreement carefully and keep track of your toll charges by accessing your receipts on Enterprise’s website. If you have any concerns or disputes about the ERAC toll charges, don’t hesitate to contact their customer support for assistance. By being informed and proactive, you can have a smooth and hassle-free rental experience with Enterprise.