How To Close Kohls Credit Card: Complete Guide

Last Updated on April 25, 2024 by Amrita

There may come a time when you no longer want or need your Kohl’s credit card. Whether you’re trying to simplify your finances or just no longer need the extra line of credit, closing a credit card can be a straightforward process. In this guide, I will share the steps to take successfully close your Kohls credit card as well as other important discussions.

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Understanding The Kohl’s Credit Card

Understanding the Kohl’s Credit Card is essential for shoppers who frequently visit this popular department store. This retail charge card, offered by Kohl’s Corp. can only be used for purchases of merchandise at Kohl’s stores and online.

Unlike traditional credit cards, it does not bear a Visa, Mastercard, American Express, or Discover logo but has its own branded design. The credit limit for the card is determined by the cardholder’s credit standing and can range from $300 to $3,000, with most people falling under $1,000.

As a charge card, the balance must be paid in full each month, but there is an option to carry a balance with a variable APR of 30.99%. While there is no annual fee, there may be additional fees for late or returned payments.

Overall, understanding the terms and usage of the Kohl’s Credit Card can help shoppers take full advantage of its benefits and discounts at their favorite store. With frequent discount promotions and up to 35% off on store items, the Kohl’s Card can be a valuable addition to any shopper’s wallet.

How To Close Kohls Credit Card? Here Are The Steps To Follow

#Step 1: Pay off any remaining balance

Before you can close your Kohls credit card, it’s important to first pay off any remaining balance. This will ensure that you have a zero balance when canceling the card and will make the process smoother overall. If you have a zero balance, then you can proceed with the next steps without any issues.

#Step 2: Gather the necessary information

To successfully close your Kohl’s credit card, you will need to have some key pieces of information on hand. These include:

Account number: This is the unique identification number associated with your Kohl’s credit card account. You can find this on your physical card or in any account statement.
Personal identification: When speaking with a representative from Kohl’s customer service, you will likely be asked to provide personal identifying information such as your full name, address, and social security number. This is for security purposes and to confirm that you are the primary account holder.
Security questions: Certain questions may be asked to verify your identity and ensure that it is you who is requesting the closure of the credit card account.

#Step 3: Contact Kohl’s customer service

Once you have paid off any remaining balance and gathered the necessary information, it’s time to reach out to Kohl’s customer service. You have two options for doing this: over the phone or via email.

Via phone: You can call 1 (855) 564-5748 and follow the prompts to speak with a representative. Let them know that you would like to close your Kohl’s credit card account. They will likely ask for your account number and personal identifying information, so be sure to have those on hand.
Via email: If you don’t have time for a phone call or simply prefer to communicate via email, you can also send a cancellation request through the message center on your online account. Be sure to provide your account number and billing address in the body of the message. A representative of Kohl’s will receive your message request and your cancellation process will generally be effective within five business days.

#Step 4: Confirm Kohl’s credit card account cancellation

No matter which method you prefer for canceling your Kohl’s credit card, whether it be through a phone call or email, you will receive two forms of confirmation. Firstly, an email will be sent to the account’s associated email address.

Secondly, physical mail will be delivered to your mailing address as proof that your credit card account has been closed. It is important to hold onto this piece of mail as evidence of the closure for future reference.

Benefits Of Closing Your Kohl’s Credit Card

Closing a credit card, especially an unused one, can have many benefits and some of these include:

Reduced risk of identity theft: By closing a credit card that you no longer use, you are taking a proactive step towards reducing the risk of identity theft. This is because unused credit cards can still be stolen or compromised, leaving your personal information vulnerable. Therefore, it is important to regularly review and close any inactive credit cards to ensure the safety of your personal data and prevent potential instances of identity theft.
Avoiding late fees and interest charges: Unused credit cards may still have annual fees, maintenance fees, or other charges associated with them. By closing the account, you avoid these potential expenses.
Simplifying your finances: Having fewer accounts to manage means less confusion and potentially less stress when it comes to your finances. Closing a credit card can help streamline your finances and make them more manageable.
Improved credit score: By closing an unused credit card, you may also see an improvement in your credit score. This is because having too many open lines of credit can negatively impact your score, so closing one can help improve it.

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Will Closing My Kohls Card Hurt My Credit?

Closing a credit card, regardless of the issuer, has an impact on your credit score. In the case of Kohl’s Card, closing it can affect your credit in both positive and negative ways.

On one hand, closing a Kohl’s Card might help lower your overall debt utilization ratio. This is because when you close your account, you are essentially reducing the amount of available credit you have. This can be beneficial if you have a high amount of debt and want to improve your credit score.

On the other hand, closing a Kohls Card could also hurt your credit score if it is one of your oldest or only credit accounts. Your length of credit history makes up 15% of your FICO credit score, so if you close a long-standing Kohl’s Card, it could decrease the overall age of your credit history.

How Do I Remove A Card From Kohl’s App?

If you no longer wish to use a credit card that is linked to your Kohl’s app, you can easily remove it through the app’s “Billing & Payment Info” section. This process can be done by following the below simple steps.

Step 1: Access The “Billing & Payment Info” Section

To begin the process of removing a credit card from your Kohl’s app, open the app and navigate to the left side menu. Within this menu, you will see an option for “Billing & Payment Info.” Click on this option to proceed.

Step 2: Edit Or Remove Existing Credit Card

Once you have accessed the “Billing & Payment Info” section, you will see a list of all the credit cards that are currently linked to your account. To remove an existing card, click on the “Edit” button next to the card you wish to remove.

Step 3: Add A New Credit Card (Optional)

If you also need to add a new credit card to your Kohl’s app, this can be done in the same section. Simply click on the “+” symbol to add a new card and follow the prompts to enter your new card information.

Can I Re-Open My Kohls Credit Card?

If you find yourself in a situation where you need your Kohl’s credit card back after previously canceling it, there are steps you can take to have it reopened. The first step is to contact the customer service of the original issuer of the card. You can do this over the phone and state your request.

After that, the customer representative will review your case and determine if you are eligible to reopen the card based on factors such as how long it has been closed and the reason for its cancellation. If you meet their criteria, you will be able to get your Kohl’s credit card back and resume using it for all your shopping needs.

It’s important to note that reopening a closed credit card can have an impact on your credit score, so make sure to carefully consider your decision before proceeding with the request.

How Do I Close A Deceased Loved One’s Kohl’s Credit Card?

Collect Account Information

Before initiating the cancellation process for a deceased loved one’s Kohl’s credit card, it is crucial to collect all necessary account information. This includes the account number and billing address which are required by customer service representatives to locate and close the account.

One can find this information by checking their loved one’s mail for a paper statement or by searching through their password manager if they used one. In case of any difficulty in finding the account number, providing the person’s full name and billing address may suffice for the representative to locate the account.

Collect Supporting Documentation

Apart from the account information, certain supporting documentation is also necessary to close a deceased loved one’s Kohl’s credit card. This includes proof of your legal right to close the account, such as letters of testamentary or a court letter appointing you executor.

If you are the spouse of the deceased, a marriage certificate may also serve as proof. In addition, a death certificate is required to prove the person’s passing and should be obtained in multiple copies for future use.

Contact Customer Service

The next step in closing a deceased loved one’s Kohl’s credit card is to contact customer service. This can be done through a phone call or email, with the former being the quicker option.

During this call, you will need to provide details of your loved one’s account such as their full name, billing address, and account number. The representative will then check for any outstanding balance on the account and provide further instructions on how to settle it.

Confirm Account Cancellation

Once the account balance is settled, you will need to send a copy of the death certificate to Kohl’s customer service for confirmation of cancellation. This can be done by fax or email, with an email address provided by the representative for convenience.

After the cancellation has been processed, you will receive a confirmation email and physical mail to the billing address on file. It is important to keep these confirmations for future reference and update any relevant records or passwords to reflect the cancellation of the account. This will ensure that there are no further charges or issues with the account in the future.

By following these steps, you can successfully cancel a deceased loved one’s Kohl’s credit card and avoid any potential problems or expenses in the future. It is important to act promptly and gather all necessary information and documentation to ensure a smooth closure of the account.

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How To Close Kohls Credit Card? | Conclusion

So, closing Kohl’s credit card can be a simple process if you follow the steps outlined in this guide. Remember to pay off any remaining balance, gather necessary information, contact Kohl’s customer service, and keep records of your cancellation request for your own peace of mind.

By closing your credit card, you may also experience added benefits such as reduced risk of identity theft and an improved credit score. So if you’re ready to simplify your finances and close your Kohl’s credit card, follow the steps above for a successful closure.